Neighbors for your information:
FIRST : present mail that is circulating:
"Neighbors and friends of the surrounding metropolitan area:
are beginning to reach our homes Chilectra letters in which we advised that we charge 10,411 pesos plus VAT for reviewing our meter. The one million six hundred thousand meters existing in the metropolitan region yields a sum of more than $ 22 million.
is a service that we have not asked, if ever find a meter in disrepair arrangement charged for about 10,800 pesos. The review of the meter should be in charge of Chilectra, this situation is absurd as would be the grocer charged to all customers by reviewing your weight or the driver to review the meter.
are beginning to reach our homes Chilectra letters in which we advised that we charge 10,411 pesos plus VAT for reviewing our meter. The one million six hundred thousand meters existing in the metropolitan region yields a sum of more than $ 22 million.
is a service that we have not asked, if ever find a meter in disrepair arrangement charged for about 10,800 pesos. The review of the meter should be in charge of Chilectra, this situation is absurd as would be the grocer charged to all customers by reviewing your weight or the driver to review the meter.
All our bills are monthly fees and maintenance.
What we want to collect then Chilectra? It is work that has not been asked, it is not necessary and that the practice is reduced to an employee with a brush will remove dust from the meter.
Chilectra through its empleaditos, pretending to be managers offer this abuse charge in installments. We can not accept that we tire out in monthly installments, for which we also charge interests. It is possible to resist and defeat this new abuse.
are being initiated legal action to stop this abuse, but you are crucial to this arbitrariness is defeated. So far the Electric Utility Superintendent and has ordered Chilectra Fuels suspend these actions while the procedure is not checked.
therefore urge you to:
1.-DO NOT LEAVE YOUR HOME INTO A CHILECTRA EMPLOYEES COME TO REVISE THE METER, if firms do not enter and can not charge you anything. Legally they can not cut your light by not signing. You do not violate any law by not letting them go because the Constitution guarantees the inviolability of the home.
2 .- Join us the mobilizations to be convened
and spreading the message among your neighbors. "
therefore urge you to:
1.-DO NOT LEAVE YOUR HOME INTO A CHILECTRA EMPLOYEES COME TO REVISE THE METER, if firms do not enter and can not charge you anything. Legally they can not cut your light by not signing. You do not violate any law by not letting them go because the Constitution guarantees the inviolability of the home.
2 .- Join us the mobilizations to be convened
and spreading the message among your neighbors. "
SECOND: Introducing from Chilectra clarification on the subject:
Statement Public Maintenance Meters Before distributing an email that claims that Chilectra is sending letters to its customers for the maintenance of their meters, with a subsequent payment of $ 10,411 plus VAT, the company states:
• The situation described above is absolutely false.
• Currently, Chilectra has not sent any letters to customers informing them that their meters will undergo maintenance.
• Product of the foregoing, no charges have been made, whatsoever, for any service provided, which the company reaffirms that it is not performing.
Chilectra • No worker or staff from our partner companies have visited the company's clients doing this type of service.
• Finally, there is no communication from the Superintendency of Electricity and Fuels (SEC) directing the suspension of this course procedure, because it does not exist.
Santiago, November 2008
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